Docs/Get Started

Dashboard tour

A quick map of every area in the app.

The sidebar is your map. The main areas are:

  • Dashboard leads with your results, starting with what you spent, what you made and your return for the month (see Spent, Made and Return), and a panel showing what needs attention right now.
  • Leads is every captured call, form, and chat, with its source, status, and grade.
  • Contacts is one record per customer, with every enquiry and job you have had with them.
  • Jobs is your pipeline board, and a dispatch view for scheduling and assigning the work.
  • Analytics shows website traffic, sources, referrers, and which channels bring you leads.
  • SEO covers your search performance and the pages worth improving.
  • Tracking groups your call tracking numbers, tracked web forms, held submissions, and the tracking script, which is also where you add a domain.
  • Reports points you to where your performance figures live: Analytics, and the emails under Settings.
  • Settings holds your account, your company, your team, goals, duplicate and junk rules, alerts, integrations and billing.

Around the edges

  • Companies, at the top of the sidebar, switches between the companies you belong to and creates a new one.
  • Help / Feedback, at the bottom of the sidebar, sends us a bug report or a feature request.
  • The top bar, on a desktop screen, holds the Safe switch, your teammates, What's new with recent product updates, and the bell with your notifications.
  • Service Scalers appears in the sidebar only when your company is connected to your Service Scalers team.