Reports & Alerts
Which alert emails your team receives, and who gets each.
Settings, Reports & Alerts is where you choose which emails Local Wrangler sends your team and where they go. Turning an email off never changes what you see inside the app.
The alerts
- Missed call: The moment a tracked call goes unanswered, so someone can call back while the job is still winnable.
- Lead going cold: A daily note listing leads nobody has followed up on yet.
- Unusual drop in leads: When your leads fall well below your normal pattern, which usually means a form or a number stopped working.
- Weekly summary: One email a week with your visitors, leads and where they came from.
Every alert is on to begin with, and goes to your owners and admins until you say otherwise.
Switch an alert off or on
Use the switch on the alert's row. The switch only moves once the change is saved, so what you see is what is stored. Missed call has no switch and is marked Always on: it can go to a different address, but it cannot be turned off, because an unanswered call is a customer waiting.
Change who receives an alert
Each alert that is on shows Sent to and the addresses it goes to. Click Change, enter the addresses separated by commas, up to 10, and save. Leave the field empty to go back to your owners and admins. Only an owner or an admin can change these settings.